Common Questions About O'Reilly Auto Parts
Explore frequently asked questions about O'Reilly Auto Parts, including tips for selecting the right auto parts, return policies, shipping details, and how to check availability. This guide helps you navigate their services efficiently, ensuring a smooth shopping experience for auto enthusiasts and vehicle owners alike.
Common Questions About O'Reilly Auto Parts
O'Reilly Auto Parts is a leading automotive parts retailer in the United States, operating more than 4,800 stores across 47 states. Publicly traded on NASDAQ, the company employs over 74,000 people. They provide a wide range of auto parts from numerous manufacturers and brands. Headquartered in Springfield, Missouri, O'Reilly offers services and products to auto enthusiasts and everyday drivers. Here are some frequently asked questions about purchasing auto parts from O'Reilly Auto Parts.
How do I select the correct auto parts?
O'Reilly suggests four key steps to ensure you buy the right parts for your vehicle. Proper selection is vital to prevent potential damage and costly repairs.
- Provide accurate vehicle information. If unsure, visit a store and speak with staff assistance.
- If no nearby store exists, contact O'Reilly’s Customer Service for guidance.
- Compare the online photo of the part with your original component. Verify they match before completing the purchase.
- After delivery, compare the received part with your original to ensure consistency. If discrepancies are found, contact the store or customer service before installation.
Most online purchases are returnable unless specified otherwise. You can also return items at any O'Reilly store location. For detailed return policies, visit the company's website.
O'Reilly ships exclusively within the United States. Free shipping is available on orders over $75, excluding Hawaii and Alaska. Oversized or delicate items may not qualify for free shipping.
To check if a particular part is in stock at a nearby store, locate your nearest store via the Store Locator on the homepage. Enter your ZIP code or city/state, select your preferred distance, and click 'Find.' Then, search for your part by number or name to confirm availability.
