Complete Guide to the Assurance Wireless Assistance Program and Eligibility Requirements
Learn everything about the Assurance Wireless program, including eligibility criteria, application procedures, and required documentation. Discover how to qualify for free mobile services through public assistance and household income verification, ensuring you meet the program’s standards easily. Perfect for individuals seeking affordable communication solutions and government support programs.

Complete Guide to the Assurance Wireless Assistance Program and Eligibility Requirements
The Assurance Wireless program, managed by Virgin Mobile and funded through the Federal Universal Service Fund, offers free mobile services to qualified individuals.
Eligibility Criteria
To receive benefits, applicants must meet specific eligibility standards. These include participation in public assistance programs or having household incomes within certain limits. Each eligible household can only have one account in the program.
Application Process
The application form is available online on the program’s website. Applicants can download and fill out the form based on their location. The form gathers basic information to verify eligibility, including:
- Full name and date of birth
- Last four digits of Social Security number
- Contact details such as phone number and email
- Residential address
- Proof of income and proof of participation in assistance programs
- Details of government assistance programs involved
Qualifying for Assurance Wireless Lifeline Service
Qualification criteria vary slightly by state but generally depend on household income or participation in public assistance programs. Common qualifying programs include:
- SNAP (Supplemental Nutrition Assistance Program)
- Medicaid (Medicare is not accepted)
- SSI (Supplemental Security Income)
- Other programs listed on the official website
Additional Documentation Requirements
The program usually requires details about household income, which can be verified through various statements such as:
- Social Security benefits
- Veterans benefits
- Payroll statements from current employers
- Retirement or pension statements
- Unemployment benefits
- Federal and state income tax returns
- Child support or custody documents