Top Features of Leading Business VoIP Phone Services
Discover the top features of the best VoIP business phone services in 2017. These include auto attendants, voicemail transcription, virtual extensions, and integrated communication channels. Leading providers like Nextiva, Vonage®, and Jive offer robust solutions to enhance business connectivity, reduce costs, and improve customer experience. A smart investment for businesses seeking efficient, scalable communication tools that support remote and distributed teams.

Voice over Internet Protocol (VoIP) technology offers numerous advantages for businesses of all sizes. It is a cost-effective, one-time investment that boosts productivity and reduces communication expenses. By leveraging the internet or data services, companies can connect seamlessly across locations, making it ideal for remote or distributed teams. The best VoIP business phone solutions enable quick and affordable communication, minimizing maintenance costs while maximizing efficiency. They facilitate various functionalities that enhance professional connectivity, ensuring businesses stay connected with clients and employees alike.
The top VoIP service providers in 2017 were selected based on key features that enhance user experience and operational efficiency:
- Auto Attendant
Professionally greet callers and direct them to the appropriate department using an IVR system, improving customer service and reducing wait times. - Voicemail Transcription
This feature converts voicemails into text messages and sends them via email, ensuring you never miss important messages, even during busy hours. - Virtual Extensions
Assign unlimited or limited extensions per employee or department, enabling efficient call routing and responsibility division without additional hardware. - Integrated Communication Methods
Access multiple communication channels like fax, text messaging, and live chat through the integrated office software—favoring virtual communication over traditional calls.
Leading providers in 2017 included Nextiva, Vonage®, and Jive, chosen based on the features that meet user needs effectively.
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