Selecting the Ideal Business Phone System: A Comprehensive Guide

Selecting an appropriate phone system is essential for small businesses aiming to enhance communication. With a multitude of providers offering bundles that include phone and internet services, making an informed choice can be challenging. These bundles are comparable across providers, simplifying your decision-making process. The following companies are among the top-rated nationwide for small business phone plans, with some local providers offering better deals tailored to your area. The options listed are based on overall performance and not limited to specific locations.

8x8
Their service offers extensive coverage, reliability, and cost savings, making it a top choice for small businesses. With an impressive 99.97% uptime, clients can depend on consistent connectivity for calls and data. Setup is straightforward—simply connect the phone via Ethernet through an 8x8 router, with maintenance and updates handled automatically, eliminating the need for customer support calls.

Ooma Office
This affordable solution provides excellent customer service, with plans starting as low as $9.99 per month. While it may lack some advanced features offered by larger providers, it delivers reliable basic service, suitable for small operations.

RingCentral
Recognized as a leading virtual phone system, RingCentral offers a comprehensive suite of features at about $9.99 per month. It seamlessly connects small teams across mobile devices or personal landlines, ensuring quick and easy setup. Customer satisfaction is a central focus for RingCentral.

ShoreTel Connect
Ideal for call centers and small offices, ShoreTel provides reliable traditional and virtual solutions. It requires professional setup but includes an embedded fail-safe feature that automatically switches landlines if needed. Its cloud-based system simplifies deployment and maintenance, functioning as a virtual technician to manage traditional systems effortlessly.