Essential Contact Information and Resources for Amtrak Travelers
Discover essential contact numbers and resources for Amtrak travelers, including reservations, emergencies, rewards, and trips. This guide helps streamline your journey and ensure smooth communication with Amtrak support across different needs.

Key Contacts and Useful Links for Amtrak Passengers
Based in Washington, DC, Amtrak, officially known as the National Railroad Passenger Corporation, offers regional and long-distance train services across the United States and parts of Canada. Travelers can check train statuses, make reservations, and manage their trip details through Amtrak. To enhance convenience, certain phone numbers are available for different needs, making your intercity travel smoother. Whether you're a tourist or regular commuter, saving these contacts will be helpful during your journey.
Here are some important numbers for travelers:
- Reservations & Customer Service
For booking, cancellations, or refunds, contact:

1-800-USA-RAIL
1-800-872-7245
Amtrak’s customer support is accessible via these numbers for reservations, cancellations, or refunds. International travelers should save 215 856 7924, available specifically for visitors.
Group travelers can dial: 1-800-872-1477.
- Emergency Assistance
For any suspicious activity or emergencies during your trip, contact the Amtrak Police line at:
For media questions or ad opportunities, call: 202-906-4020.
Join Amtrak Guest Rewards to earn points, enjoy discounts, and receive free travel. For details, call 1-800-307-5000.
Planning a holiday? Dial 1-866-816-5895 to explore their holiday packages tailored to your needs. Their team can help craft memorable trips.
Special assistance for travelers with disabilities can be arranged by calling 1-800-872-7245, with a response within 72 hours. TTY services are available at 1-800-523-6590.
Providing specific contact points ensures that passengers and partners can reach Amtrak promptly, enhancing service quality and safety across all segments.