Essential Guide to The Home Depot's Post-Sale Support and Services
Learn about The Home Depot’s comprehensive post-purchase services, including delivery, setup, and installation options for major appliances. Understand how to benefit from their delivery policies, test procedures, and optional installation services to enhance your shopping experience. This guide helps you navigate their support offerings and ensure smooth appliance setup at home.
Essential Guide to The Home Depot's Post-Sale Support and Services
Founded in 1978 as a home improvement giant, The Home Depot has grown to become the leading retailer nationwide. They provide a wide range of products including tools, building supplies, home appliances, furniture, and related services. Based in Atlanta, their operations span all 50 states, some Caribbean regions, Canada, and Mexico.
Over decades, The Home Depot has excelled across various product categories, especially in appliances. Their extensive selection includes washers, dryers, refrigerators, freezers, dishwashers, stoves, microwave ovens, vacuum cleaners, fans, air conditioners, and essential accessories for all appliances.
Delivery is a key feature when purchasing appliances from The Home Depot. Items over $396 are eligible for free standard delivery, typically covering major appliances like fridges, washing machines, and ovens. Delivery charges vary based on ZIP codes.
Advantages of Buying Appliances from The Home Depot
Appliances are unpacked, placed in your chosen rooms, and connected to power.
Each appliance is tested to ensure proper operation.
Packaging materials are removed after installation is complete.
Delivery personnel will contact you a day prior to confirm and set a delivery date. An adult over 18 must be home to receive your appliances. To ensure safety, delivery staff carry authorized badges for verification.
The Home Depot offers two installation options:
Basic Hook-Up Service — Suitable for freestanding appliances such as:
Electric refrigerators
Ranges
Washing machines
Dryers
Note: This service does not include installation or removal of built-in or wall-mounted units like cooktops, ovens, or air conditioners, nor does it cover commercial systems.
Enhanced Hook-Up Service — Available for appliances like:
Gas ranges
Dishwashers
Microwave over ranges
This premium setup incurs additional fees.
Important Notice:
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