Customer Opinions on Americord and Viacord Cord Blood Banks

Americord and Viacord are private cord blood storage providers, enabling parents to preserve stem cells that could benefit their children in the future. Their secure storage systems, combined with expert guidance, ensure the availability of cord blood samples when needed.

Many parents who used Viacord expressed high satisfaction, citing the company's dependable quality and service. Several are so pleased that they intend to continue with the same provider for future needs, trusting their first positive experience.

One parent, returning customer, appreciated Viacord’s customer support, which made the process seamless despite the time gap since their initial banking. They also valued the multiple payment options available—full upfront, or installments over 6, 12, or 48 months.

Parents appreciated Viacord’s collection method, using FDA-approved, Heparin-free bags that help prevent contamination. Overall, consumers found Viacord reliable and customer-centric.

Feedback on Americord highlights their attentive customer service, with some clients receiving proactive calls before submitting their requests. However, some reviews indicated that storage quality might vary, even though many parents had positive experiences with their service.