Essential Small Business Phone System Options
Discover the top small business phone solutions including landlines, PBX systems, virtual platforms, and popular providers like Nextiva, Polycom, RingCentral, and AT&T Synapse. Learn features, benefits, and how to choose the best system for your business growth and communication needs.
Essential Small Business Phone System Options
Choosing the right phone system is vital for the success of small enterprises. An effective phone solution ensures seamless communication, flexibility, and business growth opportunities, allowing operations from any location and at any time.
What types of phone systems are available for small businesses?
There are three main categories:
Traditional Landline Phones
Landline phones are the classic choice for small businesses.
They offer limited features and tend to be more costly compared to modern options.
However, they are renowned for their reliability and consistent connection.
PBX Communication Systems
Private Branch Exchange (PBX) systems come in two configurations: on-premise and hosted.
On-premise PBX setups are suited for larger companies, with hardware housed locally, but require higher maintenance costs.
Hosted PBX solutions are ideal for small businesses, with hardware managed externally by a provider and connected via the internet.
Virtual Phone Platforms
Designed for both small and large organizations, virtual platforms work through mobile apps functioning as traditional phones.
These solutions provide extensive features at a lower cost, enhancing business growth.
Features of Nextiva Business Phones
Nextiva offers numerous features to support business needs, including toll-free numbers and 24/7 call answering with auto attendants.
It combines voice calls with other communication tools, ensuring versatile connectivity.
Dedicated account representatives improve customer support.
Benefits of Polycom VX 600 for Small Businesses
Powered by VoIP technology, the Polycom VX 600 features a 4.3-inch touchscreen for easy management.
It delivers HD voice quality and supports video calls and messaging in some models.
The dual USB ports are a unique advantage, allowing connection to multiple devices.
This device manages up to sixteen lines and includes a 'Do Not Disturb' feature.
Advantages of RingCentral for Small Enterprises
RingCentral provides a cloud-based VoIP system that is simple to deploy and maintain.
The platform offers a wide range of features, including IVRs, video/audio conferencing, voicemail, auto receptionists, and email integration.
Accessible via mobile and desktop apps, it ensures reliable communication and supports live chat options.
Features of AT&T Synapse Phone System
AT&T Synapse emphasizes dependability, essential for small and large businesses.
It includes voicemail, music/message playback during holds, and supports Ethernet or Cat5 wiring.
Headset compatibility, capacity for up to 108 lines, and name dialing enhance usability.
Large backlit displays, auto attendant, and inbound call routing streamline operations.
Each phone features two Ethernet ports, eliminating the need for additional wiring.
