Guide to Common Questions About Assurance Wireless Service
This article provides answers to common questions about Assurance Wireless, detailing eligibility, service costs, how to keep your number, update your address, and coverage details. It explains the program's benefits, availability, and application process for qualified individuals. Learn how Assurance Wireless can help you access free mobile services and stay connected, with guidance on checking eligibility and coverage in your area. Ideal for those seeking affordable communication options through government assistance programs.
Frequently Asked Questions About Assurance Wireless
Assurance Wireless is a government-funded program offering free mobile phones and service to eligible users. Participants receive a free smartphone, at least 350 minutes of talk time, 1GB of data, plus unlimited texts each month. Additional minutes and services can be purchased at low costs through Virgin Mobile top-up cards. Here are some common questions regarding the program and how to obtain an Assurance Wireless device.
Is Assurance Wireless available in my location?
Assurance Wireless operates in select states but is not nationwide yet. To determine availability, visit the official website and enter your zip code. You can also check Virgin Mobile’s network coverage and visit local stores for more information.
What is the cost for Assurance Wireless service?
The basic Lifeline service from Assurance Wireless is free for qualified individuals. Extra services like more data, international calling, or texts are available at additional charges.
Can I keep my existing phone number?
Yes, if approved for the program, you can maintain your current number. Contact customer support at 1-888-321-5880 after receiving your new device, and have your account details ready. A representative will assist with the number transfer.
How do I update my address when I move?
If your address changes, contact Assurance Wireless customer service at 1-888-321-5880 or update online through their official site. This ensures your service remains active and accurate.
Assurance Wireless is expanding to more states soon. Currently, California offers plans with unlimited talk and text plus 500MB data monthly. If you qualify through a government program or income criteria, you may be eligible to receive a free phone. Apply today and benefit from this helpful program.
